Privacy Policy

Tummala Motors – Privacy Policy

Effective Date: November 8, 2025

At Tummala Motors (“Tummala Motors,” “we,” “our,” or “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, communicate with us, or use our services—including our text and email marketing programs.

By interacting with us online or in person, you agree to this Privacy Policy.

1. Information We Collect

We collect the following categories of personal information:

A. Information You Provide Directly

  • Contact Information: Name, address, phone number, email address.

  • Vehicle Information: Vehicle identification number (VIN), make, model, and year.

  • Purchase & Service Data: Financing applications, service appointments, or test drive details.

  • Marketing Preferences: Your consent choices for text or email marketing.

B. Information Collected Automatically

When you visit our website, we may collect:

  • IP address, browser type, and device information.

  • Cookies and tracking technologies to improve user experience.

  • Log data about your interactions with our site and ads.

C. Information from Third Parties

We may receive information from financing partners, lead providers, or service affiliates who help us offer financing, warranties, or vehicle services.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our products and services.

  • Process transactions, financing, and service appointments.

  • Communicate with you about purchases, offers, and dealership news.

  • Send promotional emails and text messages (with your consent).

  • Comply with legal and regulatory obligations.

  • Prevent fraud, theft, or misuse of our services.

3. Text Message (SMS/MMS) and Email Marketing

When you provide your mobile number or email address, you may choose to receive marketing communications from Tummala Motors.

Text Messages

  • By opting in, you agree to receive recurring automated promotional and personalized marketing text messages.

  • Message frequency: Varies by user.

  • Message & data rates may apply.

  • Opt-out: Reply STOP to cancel.

  • Help: Reply HELP or contact info@tummalamotors.com.

  • Consent to receive texts is not required for any purchase.

Emails

  • You can unsubscribe anytime by clicking “Unsubscribe” at the bottom of any email.

  • We comply with the CAN-SPAM Act and do not use deceptive headers or subject lines.

We do not sell your phone number or email address to third parties for their marketing use.

4. How We Share Your Information

We may share information with:

  • Service Providers: Companies that help us with marketing, IT, payment processing, or communications.

  • Financial Partners: Lenders or credit institutions for financing applications.

  • Legal & Safety Purposes: When required by law or to protect our rights and customers.

  • Business Transfers: In connection with a sale, merger, or reorganization of our business.

We do not sell or rent personal information as defined under the CCPA/CPRA.

5. Cookies and Tracking

We use cookies, web beacons, and similar technologies to:

  • Remember your preferences;

  • Analyze website performance;

  • Personalize offers and advertisements.

You can control cookie preferences through your browser settings.

6. Your California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

  • Right to Know: Request details about the personal information we collect, use, or share.

  • Right to Delete: Ask us to delete your personal data, with certain exceptions.

  • Right to Correct: Request correction of inaccurate personal information.

  • Right to Opt Out: Opt out of the sale or sharing of personal information (we do not sell data).

  • Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise these rights, contact us at privacy@tummalamotors.com or call (XXX) XXX-XXXX.
We will verify your request before processing it.

Authorized agents may act on your behalf if they provide proof of authorization.

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal data. However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Policy or as required by law (for example, warranty, tax, or regulatory obligations).

9. Children’s Privacy

Our website and services are not directed to children under 16. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us to delete it.

10. Links to Third-Party Websites

Our website may include links to other sites that we do not control. We are not responsible for the content or privacy practices of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a new “Effective Date.” Continued use of our website or services after an update constitutes your acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or privacy requests, please contact us:

Tummala Motors
Email: privacy@tummalamotors.com