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Tummala Motors Store Policies & Terms

Messaging & Marketing Communications Terms of Service

By opting in to receive communications from Tummala Motors, you agree to the following terms.

Program Description

When you provide your email address and/or phone number at checkout, through account registration, event sign-ups, or marketing forms, you may receive communications from us via email and text message related to:

  • order updates and delivery notifications
  • account or membership information
  • giveaway reminders and announcements
  • promotions, offers, and product launches
  • cart reminders and checkout follow-ups
  • event announcements and Lounge updates

Message and email frequency varies based on your activity and preferences.

Consent

By opting in, you confirm that:

  • you are the account holder or have permission to enroll the email address and/or phone number provided
  • you agree to receive recurring automated marketing and transactional communications via email and text message
  • consent is not a condition of purchase

Opt-Out Instructions

Text Messages

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive a final confirmation message and no further text messages will be sent unless you opt back in.

For help, reply:

HELP

Email

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Transactional emails related to orders, account activity, and membership updates may still be sent as necessary.

For assistance, contact: support@tummalamotors.com

Fees

Standard message and data rates may apply depending on your mobile carrier.

Carrier Liability

Mobile carriers are not responsible for delayed or undelivered messages.

Messaging & Marketing Privacy Policy

Your privacy is important to us.

We collect your email address and phone number only for the purpose of sending the communications you opted into, including order-related updates and marketing communications.

We do not sell, rent, or share email or SMS consent data with third parties for marketing purposes.

We may share data with trusted service providers strictly for:

  • email delivery
  • message delivery
  • customer service
  • order fulfillment

You may request deletion of your communication preferences and related data at any time by contacting support.

Privacy Policy

Information We Collect

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing & shipping address
  • Purchase history
  • Giveaway entry data
  • Website usage data (cookies/analytics)

How We Use Information

Your information is used to:

  • Process orders and deliver products
  • Manage giveaway entries
  • Provide customer service
  • Improve website performance
  • Send updates and promotions (if opted in)

Data Protection

We use secure payment processors and industry-standard security practices to protect your information.

We never sell personal data.

Third-Party Services

We work with trusted partners such as:

  • Payment processors
  • Shipping carriers
  • Print-on-demand fulfillment providers
  • Giveaway administrators

These providers only receive data necessary to perform their services.

Your Rights

You may request to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data

Contact: support@tummalamotors.com

Terms of Service

Overview

By accessing our website or purchasing from Tummala Motors, you agree to these Terms of Service.

We reserve the right to update these terms at any time.

Online Store Terms

You agree not to use our products or services for unlawful purposes or violate any laws in your jurisdiction.

We may refuse service to anyone for any reason at any time.

Giveaway Participation

Purchases may include promotional giveaway entries where legally permitted.

Entries are submitted automatically and cannot be altered once processed.

See Official Rules for full details.

Accuracy of Information

We aim for accuracy but do not guarantee all product descriptions, pricing, or availability are error-free.

We reserve the right to correct errors at any time.

Limitation of Liability

Tummala Motors is not liable for damages arising from the use of our products or services beyond the amount paid.

Shipping Policy

Processing Time

Orders are typically processed within 3–10 business days.

Many products are made to order, so production time is required before shipment.

Shipping Locations

We ship merchandise worldwide where carriers allow.
However, giveaway eligibility may vary by promotion and is subject to the applicable Official Rules.

Delivery Estimates

Shipping times vary by location and carrier.
Tracking information will be provided once shipped.

Lost or Delayed Packages

Once shipped, the carrier is responsible for delivery.
If your package is lost or delayed, contact us and we will assist in filing a claim.

Returns & Exchanges Policy

Because our products are tied to promotional giveaway entries:

All Sales Are Final

We do not offer returns, refunds, or exchanges for:

  • Change of mind
  • Incorrect size ordered
  • Buyer’s remorse

Once an order is placed, giveaway entries are automatically submitted and cannot be reversed.

Damaged or Incorrect Items

If your item arrives damaged or incorrect:
Contact us within 7 days of delivery with photos and order details.

We will work with our fulfillment team to resolve the issue.

Referral Program Policy

Our Referral Program rewards customers, members, and affiliates for sharing Tummala Motors with others and helping grow our community.

By participating in the Referral Program, you agree to the terms outlined below.

How It Works

Participants may share their unique referral code or referral link with new customers.

When a referred customer completes a qualifying purchase, service booking, or membership signup, the referring participant becomes eligible for a cash commission payout based on their active referral tier.

Qualifying transactions may include, but are not limited to:

  • merchandise and shop products
  • memberships and subscription plans
  • automotive services
  • detailing, wraps, PPF, ceramic coating, and related services
  • approved partner products or services

All referred transactions must be completed using the participant’s unique referral code or link in order to receive commission credit.

Cash Payouts

Referral rewards are paid in cash value through approved payout methods, including direct deposit, ACH, or other designated payment channels.

Payout schedules are determined by tier:

  • Sage Tier — Monthly payouts
  • Emerald Tier — Twice monthly payouts
  • Imperial Tier — Weekly payouts

Commissions are paid as a percentage of the qualifying sale amount based on the participant’s active tier.

Payouts are only issued after:

  • the customer payment has fully cleared
  • the order is verified as valid
  • any refund or cancellation window has expired
  • fraud review has been completed

Refunded, reversed, canceled, or chargeback transactions are not eligible for payout.

Program Rules

  • Self-referrals are strictly prohibited
  • Referral codes may only be used once per new customer account
  • Fraudulent, abusive, deceptive, or manipulated activity will result in immediate removal from the program
  • Tummala Motors reserves the right to audit referrals and commissions
  • Referred accounts must be genuine new customers
  • Use of fake accounts, duplicate accounts, or self-created accounts is prohibited
  • Any attempt to abuse the multi-tier structure will result in suspension and forfeiture of unpaid commissions

Taxes & Reporting

Participants are solely responsible for reporting and paying any taxes related to referral earnings.

Where required by law, Tummala Motors may request tax documentation and issue tax forms, including IRS Form 1099, for qualifying annual payouts.

Failure to provide required tax information may delay or prevent payout.

Program Modifications

Tummala Motors reserves the right to modify, suspend, or cancel the Referral Program, payout schedules, commission percentages, or eligibility requirements at any time.

Continued participation in the program constitutes acceptance of any updates.

Affiliate Terms & Conditions

These Affiliate Terms govern participation in the Tummala Motors Affiliate and Referral Program.

By participating, you agree to comply with all terms below.

1. Affiliate Relationship

Participation in the program does not create any partnership, employment, agency, joint venture, or ownership relationship with Tummala Motors.

Affiliates act solely as independent promoters and referral participants.

2. Commission Structure

Affiliates earn commission based on their active tier and referral level.

Current tiers:

  • Sage Tier — 5%
  • Emerald Tier — 10%
  • Imperial Tier — 15%

Commissions apply to qualifying products, services, and memberships.

Multi-tier commissions may apply based on the active referral network structure.

Tummala Motors reserves the right to modify commission percentages at any time.

3. Payout Eligibility

Commission payouts are only earned when:

  • the transaction is successfully completed
  • payment is received in full
  • the refund window has expired
  • the purchase is not disputed or charged back
  • all compliance requirements are met

Payouts may be held for review if suspicious activity is detected.

4. Prohibited Conduct

Affiliates may not:

  • engage in false or misleading advertising
  • make guarantees or claims not approved by Tummala Motors
  • impersonate Tummala Motors employees or representatives
  • create fake customer accounts
  • engage in self-referrals
  • use spam, bots, or unauthorized paid advertising
  • bid on branded trademark keywords without written approval
  • engage in deceptive pricing claims

Violation may result in immediate termination and forfeiture of unpaid commissions.

5. Marketing & FTC Compliance

Affiliates are responsible for complying with all applicable advertising laws and regulations, including FTC disclosure requirements.

Any public promotion must clearly disclose the affiliate relationship.

Example disclosure:

“I may earn a commission if you purchase through my referral link.”

This is extremely important for social media, email, and online advertising.

6. No Guarantee of Earnings

Tummala Motors makes no guarantee regarding affiliate income, referral volume, or future payouts.

Actual earnings depend on referral activity, transaction volume, and program eligibility.

7. Right to Terminate

Tummala Motors reserves the right to suspend or terminate any affiliate account at any time for any reason, including suspected abuse or policy violations.

Unpaid commissions associated with fraudulent activity may be forfeited.

8. Program Modifications & General Conditions 

Tummala Motors reserves the right to modify, suspend, limit, or discontinue any portion of the Affiliate and Referral Program at any time, including commission structures, payout schedules, eligibility requirements, referral benefits, tiers, or program terms.

Participation in the program constitutes acceptance of these terms and any future updates or modifications. Continued participation following any update constitutes agreement to the revised terms.

Tummala Motors also reserves the right to review, adjust, reverse, withhold, or deny commissions associated with refunds, cancellations, disputes, chargebacks, suspected fraud, duplicate accounts, policy violations, or other activity deemed inconsistent with the integrity of the program.

9. Governing Law & Dispute Resolution 

These Terms and any disputes arising out of or relating to the use of Tummala Motors, Tummala Motors Daily, the Referral Program, Affiliate Program, giveaways, products, services, memberships, or website activities shall be governed by and interpreted in accordance with the laws of the State of California, without regard to conflict of law principles.

By participating in our programs or using our services, you agree that any dispute, claim, or controversy shall first be attempted to be resolved informally by contacting support@tummalamotors.com.

If a dispute cannot be resolved informally, Tummala Motors reserves the right to require disputes to be resolved through binding arbitration or other dispute resolution procedures permitted by applicable law.

To the fullest extent permitted by law, participants waive any right to participate in class-action lawsuits, class arbitrations, or representative actions against Tummala Motors.




Biggest Winners

ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 5.0.64.6
4.6Google star 1Google star 2Google star 3Google star 4Google star 5.0.6
Excellent
Posted on Google Google
Paul Wu profile picture
Paul Wu
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
They are legit giveaways! Highly recommended! I bought a shirt and won a car from Tummala Motors! I can’t believe it!
Posted on Google Google
Sophia Boson profile picture
Sophia Boson
24 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
They are wonderful to work with! I bought a shirt and a hoodie and came away with a MazdaSpeed Miata! Throughout the process of notification and receiving my car they have been very friendly and responsive and have answered all my questions
Posted on Google Google
Don McMillan profile picture
Don McMillan
48 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
They are amazing to work with and very personal and open and honest guys. I bought and shirt from them and won a BMW E30!! ..
Posted on Google Google
Shane Benson profile picture
Shane Benson
69 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I entered the giveaway for the e30 convertible BMW and while waiting to win it, I won a Nintendo Switch 2!!! Pretty sweet when all I bought was a t-shirt. They shipped it to me quick, too. Shirt is great as well, cool design.
Posted on Google Google
mark howell profile picture
mark howell
81 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I appreciate that I can buy chances without purchasing any more swag.
Posted on Google Google
Justin Ocampo profile picture
Justin Ocampo
89 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I ordered a microfiber towel and got sent a hoodie instead. I contacted the company and they answered quickly and without issue and sent me my towel and even let me keep the hoodie! The friendliness, quickness, and support for their community is one in a million and very hard to come by. I will definitely be buying from them again!
Posted on Google Google
Christina Maiorana profile picture
Christina Maiorana
139 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
UPDATE**** While the below still happened and there was really nothing more to do, these guys contacted my husband to make things right with him. They performed a beautiful detailing to the car to bring it back to life and were very accommodating to my husbands needs and wants. i gave these guys a 2nd chance which isn't something I usually do, but they did come thru and did keep their word. If you need some customization to your car, a detail, a wrap or PPF, give these guys a call and they will work with you and figure out what is best for your car. This place is a joke, especially Omar and Immanuel...went to check out a car, test drove it and spent a few hours talking and going over details and starting talking money and financing. What was somewhat shocking to me is these 2 didn't even understand financing and tried to BS their way thru it. Left that day waiting on them to get in touch with their finance person at the bank only to be notified that they ran my credit twice, docking points off my score and they weren't authorized do run it more than once. Was lied to about their bank not being able to make a deal. I was lied to about the status of the car I was interested in, got some story that the seller was taking it back. Come to find out they told 3 other people the car had a deposit put down on it and it wasn't for sale. If that was the case why bullshit me and waste my time. For a company thats only a year old, they have alot to learn about honesty, transparency and just basically being a good reputable company. Unless you have cash and nothing complicated or even causing them alittle bit of work, don't bother with this place. What goes around comes around. Only thing consistent with them is their lying. Only 5 star reviews are fakes either AI generated or fake accounts to counter bad reviews. Watch out.
Posted on Google Google
Lawrence profile picture
Lawrence
143 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Omar and Immanuel was freaking phenomenal, did paint correction on my S2000, brought this 20 year old paint back to life, now I have been getting invites to showcase my car left and right, Omar made sure to use a paint meter to make sure he didn’t go over the clear coat as well, I am super OCD about my car but I would trust Tummala with anything.
Posted on Google Google
T Duong profile picture
T Duong
143 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+1
Just got my FL5 back and I couldn’t be happier with the results. I had some pretty stubborn hard water marks and a few scratches on my bumper, and they completely brought the paint back to life. Huge shoutout to Omar and Emmanuel — they really took amazing care of me from start to finish. Super professional, great communication, and you can tell they genuinely care about their work and their customers. The paint correction came out flawless. The car looks better than when I first got it. If you’re on the fence about getting your car detailed or corrected, this is 100% worth it. Highly recommend!
Posted on Google Google
Andrew Fenichel profile picture
Andrew Fenichel
280 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I recently bought a car from Tummala Motors, and the whole experience went as well as I could've imagined. My sales rep, Parsa, was the man — super helpful and easy to talk to while getting me the exact car I wanted on a tight deadline. The entire process was quick and painless, and Parsa kept me in the loop the whole time. Overall, I’m very really happy with the car and the experience. Can't recommend Tummala Motors enough.
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